Please contact the Customer Service team via the following channels:
Email at mastercard@FlexiRoam.com
WhatsApp: +6013 204 7800
LINE: Flexiroam LINE
Customer Service is available in English 24/7.
Please contact mastercard@flexiroam.com to request for a change of email address with the previous email address and the new email address you wish to change to.
You will need to have a Flexiroam account and an activated Starter Pack linked to this account. Please note that your phone will have to be unlocked in order to use the Flexiroam roaming service. For more details, please refer here: https://mastercard.flexiroam.com/mastercard/tutorials
